Players struggle to get into World of Warcraft’s latest chapter, Shadowlands. The big patch dropped after a long, anticipated wait and delay, brought a surge of players and new bugs to plague them. The errors themselves are not new, and almost all of them have the same problem; a massive surge of players trying to connect to the game. Disconnects, login issues, and missing characters are some of the main issues players face while trying to play Shadowlands.

Some players cannot log in; others that get in are later greeted with an odd error code: WOW51900319. According to Blizzard’s official support page, the message occurs when the game loses connection to the World of Warcraft servers. The page doesn’t have many solutions; instead, it directs players to BlizzardCS on Twitter for customer support, troubleshooting, and server status. 

Blizzard’s customer service Twitter posted that the World of Warcraft development team is aware of the many login issues “including but not limited to: Slow loading, black character select screens, and character not found alerts,” and are working on them.

The error code WOW51900319 is not mentioned in the tweet but is likely from the same problem. It’s a server disconnect error caused by the sudden increase in players in the game. If you cannot get in, give it a time or, as Blizzard also suggests, check your internet connection, keep trying, or wait until Blizzard resolves the issues on their end.